Previous incidents

The Data Supplier outage has now been resolved.
Thank you for your understanding and patience.

Services: Australia Passport

Affected Environment: Production

Start Date and Time: 04/08/26 - 11:42 UTC

End Date and Time: Ongoing

Issue and Reason: Data Supplier Intermittent Outage

Service: Australia Birth Certificate
Affected Environment: Production

Affected Australian State: NT

Start Date and Time: 02/08/26 - 23:10 UTC

End Date and Time: 03/08/26 - 23:18 UTC

Issue and Reason: The data supplier outage has been resolved.
Thank you for your understanding and continued support.

Service: Australia Birth Certificate, Australia Change of Name Certificate, Australia Marriage Certificate
Affected Environment: Production
Affected Australian State: ACT
Start Date and Time: 20/07/26 - 12:55 UTC
End Date and Time: 22/07/26 - 02:38 UTC
Issue and Reason: Data supplier outage has been resolved.
Thank you for understanding and continued support.